Subscribe by Email

Your email:

About

Mike DamphousseMike
Damphousse

Green Leads' Founder, CEO and CMO, Mike Damphouse, writes frequently about b2b marketing, demand generation, appointment setting, lead gen, and marketing in general.

Follow Us

Alltop, confirmation that I kick ass

B2B Marketing

Lead Gen ROI Calculator

Appointment Setting Quality vs Quantity

Got Demand Gen?

 

Smashmouth B2B Blog: Sales & Marketing Demand Gen

Current Articles | RSS Feed RSS Feed

Lead Generation Tips - Take 3 Hour Lunches

Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

There were days in my lead gen life where I could have easily left for lunch and not come back for four hours. MIT data shows that that might have been a good idea!

Gerhard Gschwandtner of Selling Power just highlighted last year's MIT / InsideSales.com study of outbound prospecting lead conversion. The report details such information as the right time of day to call, the best day of the week, how the response time to a lead impacts conversion, etc.

It got me thinking. For many reps, unless territory comes into play, lead gen exists in a three-time-zone map. For years we've been able to sort our lists by time zone, but what if we could tune it even further and optimize the effectiveness our day using the MIT stats?

                    

Layer the times together and stagger them for time zone. Due to the East coast and West coast being predominant in our targeting, we tend to call 40% ET, 40% PT, and 20% CT/MT, so to simplify the discussion, I've just shown ET and PT. The timeline at the bottom is on Eastern time.

The chart shows that to maximize their production, East Coach-based reps targeting both coasts during the prime times for each time zone and assuming an 8-hour day, should be working from:

  • Target East Coast 8 am - 10 am
  • Target West Coast 11 am - 1 pm
  • Target East Coast 4 pm - 6 pm
  • Target West Coast 6 pm - 8 pm

For strategic planning purposes, this justifies bi-coastal teams. It also suggests a shift in activity during the day. Make the prime times the power-dial sessions, and make the lulls the time where research and other non-dialing activity is completed.

So the next time you run late returning from lunch, show this report to your boss and keep dialing.

More Lead Generation Tips.                    


Comments

Great post Mike. Timing is important in many aspects of lead generation and nuturing: when to follow-up, when to email, when to catch people at their desks, etc. I will reference your post at my blog: www.fusionmarketingpartners.com.b2bmarketing. 
 
Posted @ Wednesday, October 14, 2009 7:59 AM by Chris Ryan
Love this post, Mike. It really shows how to plan your calls based on location. I think if a business took their data and organized it by time zone, they could really make hay with it. 
 
Thanks for sharing it. 
 
Jeff Ogden, the Fearless Competitor and President 
Find New Customers 
Lead Generation Made Simple 
<a>www.findnewcustomers.net
Posted @ Tuesday, December 15, 2009 12:09 PM by Jeff Ogden
Some great statistics and insight. I must say I've always felt like I needed to take longer lunches. I guess I was just looking for a good reason. Thank you.
Posted @ Wednesday, December 30, 2009 8:23 AM by CJ Bowker
Mike, I have a copy of the same MIT study from insidesales.com. They specifically created the data to help increase the effectiveness of their auto and predictive dialing system.  
 
If you want a copy of the report, I can probably get it for you to review and post to your blog.  
 
Email me and I'll dig the report up. 
 
David Berry 
TXINSURANCEPRO
Posted @ Wednesday, December 30, 2009 9:59 AM by David Berry
Thanks David. I've got the study. It's great data.
Posted @ Wednesday, December 30, 2009 10:05 AM by Michael Damphousse
hi mike, 
 
how would this apply to the European and middle eastern markets? 
 
 
 
jinan
Posted @ Monday, February 01, 2010 3:46 AM by jinan
Similarly, but adjusted for local customs. The key points for hot dialing times are: first thing in the morning before meetings start, then last part of the day before people leave. You want to catch them when they are at their desks.
Posted @ Monday, February 01, 2010 8:59 AM by Michael Damphousse
Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics

Receive email when someone replies.