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Mike DamphousseMike
Damphousse

Green Leads' Founder, CEO and CMO, Mike Damphousse, writes frequently about b2b marketing, demand generation, appointment setting, lead gen, and marketing in general.


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Lead Gen Tips: Use Google to Search LinkedIn

  
  
  

Since I was spouting all about LinkedIn at Chris Brogan's New Marketing Experience last month, he has recently been on a LinkedIn crusade to find all the tips and tricks burried inside.  Although I love taking a little credit, his recent articles have been full of LinkedIn Goodness.

Use LinkedIn Effectively
Your Network News
Keep LinkedIn Clean

With all the momentum, I thought I would share another LinkedIn tip, use Google to search the public profiles.  If contacts aren't in your network, they will still show up!

Google using the site:linkedin.com parameter.  For instance, looking for Mike Damphousse,

google: mike damphousse site:linkedin.com

LinkIn Tips Results

Not only will it find my profile, but it will find answers I have provided and comments in groups. 

Let's try another one.  Looking for companies in the field of Demand Gen that work with Appointment Setting

google: demand generation appointment setting company site:linkedin.com

LinkIn Tips Companies

Trying to find a lead at a company that has a specific title, try something similar to this example where I'm trying to find someone at the director or VP level responsible for network security at company.

google: "network security" (dir OR vp OR vice) companyname site:linkedin.com

You think you can find some quality leads through LinkedIn now?

 

B2B Appointment Setting Experts Getting LOST?

  
  
  

B2B Appointment  Setting ExpertsIf you're like me, last night you spent over four hours consumed with watching the finale to the television series LOST.  Now I'll give you that it probably wasn't the best use of four hours of my life, but I've enjoyed the show so much over its six seasons that I just wanted to take the final episode in as much as I could, and for Smashmouth, that means inspiring a blog article. 

The finale offered the best of what the show had given its viewers over the last six years -- confusion, excitement, joy and sorrow.  It got me thinking, though -- is there a way that this relates to appointment setting?  Naturally it does.  Our reps feel all of those emotions while they're making dials, right?  So here is my take on how those four emotions that the series LOST gave its audience parlay themselves into appointment setting:

  1. Confusion - Our reps feel this all the time, especially when they fail to do the most important part of the job  -- and that is focus.  My reps' No. 1 focus is to schedule an appointment with the prospects of our clients.  When they lose focus of that, naturally they're going to get confused.  Teach your reps to take some time at the beginning of each call session and write down what their main goals are.  Your reps don't like to be confused, and I'm betting your clients don't want them to be, either.  They sell appointments, not software package XYZ.
  2. Excitement -  Nothing builds momentum in appointment setting and inside sales like "excitement."  What are you doing to raise the level of excitement for your team?  It's important that you get just as excited about your reps' successes as they do!  The rest of the team will glom on to that and ride that wave throughout the rest of their day, so don't lose sight on that.  We SPIFF the reps several times a week.  Fun stuff, from DVDs to lottery tickets, to cash bounties -- and always in a clear competition with others.
  3. Joy - This one's a little bit different than excitement.  Joy comes from within, so help your reps to be joyful by making sure they understand the importance of their job.  I've often found that when I understand why I do what I do, it makes what I do much more enjoyable.  When your reps enjoy what they do, you're going to have a much more productive team, and a team that produces more tends to do what?  They breed excitement, and you're right back at No. 2 from above.
  4. Sorrow - Sometimes you're going to have reps who gets bummed out because what they thought were going to be leads for their client turned out not to be so.  Sometimes they can have a bad day, which can lead to a bad week.  That can get frustrating for your reps, so help them through those times by teaching them to remember their successes.  There's very little time to get negative in this job; in fact, I'd argue that there's none.  If you go a day without setting meetings or generating leads, that's a day you'll never get back.  So help your reps get back in the saddle by remembering times of higher achievements.
Is your team LOST?

Inside Sales Trends: Then and Now...What's Your Big Idea?

  
  
  

This week I presented at the AA-ISP Leadership Summit in Minneapolis.  It kicked off two days of great sessions, discussion and networking.  Thanks to everyone who attended and supported the effort.  It was great to meet everyone and share our Big Ideas.

Special thanks to Bob Perkins, Larry Reeves and others at AA-ISP for having me.

The other piece I enjoyed was meeting folks from a competing company.  Being one of just a few By Appointment Only competitors is always a challenge.  Linda and I got our demand gen start at BAO, and they are a class act with good people -- competing with them on a daily basis keeps us honest.  Henry Glickel, BAO's top recruiter, presented on best practices for Inside Sales Recruiting.  Hiring and creating good talent was a common theme during the event, and Henry's take on it ensures steady and talented inside sales professionals.

There were also the guys from Vorsight. Having read their Sales Tips Blog for quite some time, it was very informative to listen to co-founder Steve Richard present his tips on how to become a power cold calling machine.

Nothing like Co-Opetition.

Below is my keynote address: Inside Sales Trends, Then and Now...What's Your Big Idea?

 


 

 

AA-ISP Inside Sales Leadership Summit: Follow on Twitter #LS10

  
  
  

American Association of Inside Sales ProfessionalsAmerican Association of Inside Sales Professionals has their national Leadership Summit May 11-12 in Minneapolis.  The speakers include fantastic cast of sales/marketing leaders, with me doing my part.  Topics range from inside sales strategies, increasing performance, compensation models, hiring and managing to Sales 2.0.  If it's Inside Sales related, it's a topic.

AA-ISP on  TwitterFor those of you that can't be there live, you can follow the action on twitter with hashtag #ls10.  

If you do attend, and are a follower of @damphoux, track me down and say "Hello".

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